Avaliações em outros idiomas
Avaliado por: Jyotsna T , Novembro 2016
the driver came about 20 minutes early and we reached our hotel with comfortable ride. he was corteous and waited till hotel
person took charge of our luggage.
Avaliado por: Michael C , Março 2015
Driver was prompt and professional. We are especially grateful to him because our camera was left in the vehicle and he turned around and brought it back to us at the hotel.
Avaliado por: Franklin S , Dezembro 2014
Excellent for the transfer from the port to the Best Western hotel, however, it was not without some concern. A few days before we docked in HK, we were VERY disappointed to receive an email stating that we DO NOT have a transfer and have to go to the website to place an order, which we were unable to do. We had a paid and written confirmation. We had the concierge on the ship call Viator's representative and they confirmed that we did have a transfer. So, the question is - why did we receive this email saying we do not have a transfer?
We also had a paid and written confirmation of a transfer from the Best Western hotel to the airport. HOWEVER, Susan told us that THEY CANNOT HONOR OUR RESERVATION. This was very disappointing!!!! When I inquired as to how we should get to the airport, she suggested that we take a taxi. As it turned out we found out that if we get to IFC building there is an airport train - which we took. If Susan would have shared this information with us, we would have not have been so anxious. Our account was credited for this transfer.
Avaliado por: GARETH G , Setembro 2012
Avaliado por: caron_65 , Maio 2012
Staff were courteous and professional, which made a very smooth arrival process
Avaliado por: Linda C , Dezembro 2013
I appreciate Tour East accommodating me--I had given the agency the incorrect date of my arrival in Hong Kong, but was able to communicate and make the necessary change.