Avaliações em outros idiomas
Avaliado por: travelingsenior , United States of America, Junho 2016
Bought a 2-day pass and had a great time. George, the owner/driver, was very knowledgeable of the sites and offered additional information beyond the pre-recorded guide. He also ensured that I got back in time to connect with a scheduled train departure. Anna, who redeemed vouchers for tour bus passes, was very helpful in directing me to public transportation that would allow me to visit an attraction earlier than the tour bus in order to meet my time constraints, and then return via the tour bus. When I phoned the office for directions from the train station to the tour bus's departure point, and to inquire on the pickup area for one of the attractions, Jerry patiently advised me. All team members communicated regularly with each other to ensure a seamless tour and transportation for passengers. I highly recommend the tour. A 2-day pass worked well for me despite having to commute between Provo and SLC.
Avaliado por: Steven O , Setembro 2014
Great tour. The guide had a wealth of knowledge.
Avaliado por: Harold K , Janeiro 2014
We planned our fall trip to Salt Lake City and purchased the perfect tour a month in advance. Only to find on arrival that Viator’s “internet sales sub-contractor” sold us a tour that was discontinued at summer’s end. Jerry the owner Viator Tours answered our phone call for assistance, then personally met us at the visitor’s center and offered several solutions including a personal tour with one of his drivers, George Gonzales. We accepted the private tour and viewed Salt Lake City with this native guide. Beautiful city! Fantastic history! We highly recommend you arrange your Viator tour with this guide. Viator’s outstanding business scruples are RARE and my family and I want to thank Jerry for our wonderful experience. Today, it’s so rare the CEO of a business serving thousands of customers shows personal concern for one unknown family! The Kleinhenz Family, CA
Avaliado por: Lloyd P , Outubro 2016
Loved it - sometimes the wait to hop back on was a little long, but with only two buses, I don't know how to avoid that. At time the speakers were a little hard to hear, especially on the open-air bus.
Avaliado por: Martha G , Outubro 2016
was wonderfull, the only thing I dont like is they dont have someone to explain where we were. them put a casstte when pass in a special place. the New York was better in this way. or them put on a casstte can record more information about the city.
Avaliado por: francinewing , Junho 2016
Really enjoyed this tour though I wish it had run longer in the day so we could have visited more sites. Our driver was informative and entertaining. I left my phone in the bus and the company was great in helping find it. Our final driver of the day even brought it back to our hotel. Thanks again!
Avaliado por: Edward L , Junho 2016
It would have been good if the Viator website for this tour had a Route Map and a Stop Arrival Time Schedule. We had to get this on our after a fair amount of looking and calling around in Salt Lake City itself. Other than that, the Hop on Hop off was very good.
Avaliado por: Keith K T , Julho 2015
Great overview of Salt Lake City
Very knowledgeable Drivers
Avaliado por: Robert M , Dezembro 2014
Trip and guide were great. Rather not have my credit card compromised though.
Avaliado por: jean jacques l , Novembro 2014
a good experience
Avaliado por: CES , Dezembro 2013
Tour guide was very informative. Enjoyed especially Butte Gardens!!
Avaliado por: Thomas K , Maio 2016
We tried to book a Hop on Hop off with US Bus Utah using Viator's website but unfortunately it did not work for the day we requested. Finally we called Viator directly and talked to a young lady who took our order over the phone but could not explain the problems we had with their website since they were not sold out. When we asked for two Senior tickets were were told that they could sell only one Senior ticket and that the other one would have to be an Adult ticket - a 6 difference. We were then also asked our age. We tried to discuss this with the young lady but to no avail - it wasn't the 6 but the principle. Since we had already spent close to an hour even getting to this point we went ahead and placed the order. However, contrary to what we were told we did get an email indicating that we would have to print the ticket and could not use it as an E-ticket. Unfortunately, we currently do not have the capability to print the ticket. So, after another 1/2 hour of back and forth we finally arranged to get the ticket faxed to us at the hotel. The first time the fax arrived blank, by the way and it took another attempt. So, this was a very difficult birth and not only did we pay more than necessary because of some ignorant employee of yours but we also spent an inordinate amount of time. The actual tour was ok and the employees are friendly and accommodating but the buses are old and need upgrading. Especially the bus 2 is uncomfortable to ride in for any length of time.
Avaliado por: Karen T , Outubro 2015
Nice staff however due to a bus being out of use, it impacted our day. We could only jump off and stop at two places of about a dozen. And they quit the day so early too - 4pm - they roll up the sidewalks. We wasted probably 4 hours because they started late, ended early and could only swing back around every 90 minutes instead of sooner so you were stuck in spots much too long. I felt we didn't get what we paid for. It should have been discounted or free.
Avaliado por: Shane S , Setembro 2015
Bus on time. Driver fantastic.
Avaliado por: Deborah L , Julho 2015
The buses were not on time and thye did not stop to pick us up and had to wait another hour to be picked up.
Avaliado por: Naomi P , Junho 2014
Bus drivers could have been there in a more timely manner/more often.
Avaliado por: Walter M , Julho 2016
First driver was out standing, very helpful and most friendly, half way through tour we got off tour at a stop, next driver was to the point of un professionalhe spent most of the time flirting with three females sitting behind him and missed our stop to get off because he was talking to these females.
Avaliado por: Peter C , Setembro 2016
I did this in early September and there were few tourist in town. As a result the operator didn't seem to be to well motivated to make the service work well that day and I gave up at midday when the bus simply didn't come to the stop I was told to wait at. The stops would certainly give a good overview of Salt Lake City and the drivers are friendly. The service is probably better during the busy months.