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The trip to Isla Contoy was great. The crew gave very informative presentations on the geographic, historic and ecological features on Isla Contoy and on the trip to and from the island. Isla Contoy was amazingly clean and beautiful, and the crew cooked a wonderful lunch on the boat and carted away all the waste there is no littering or fresh sweet water on the island. The snorkeling stop was quite brief, but the hour or so on Isla Mujeres was just enough for two tasty mojitos at an ocean side bar. Overall an amazing way to spend the day.
it was 5 star loved all the crew they were amazing I unfortunately got sea sick I forgot that I got sea sick 2 years ago. The lunch was great fresh fish again could not eat sea sick the birds were in their glory no humans to bother them because everyone has to leave the island by 4 pm this island is a sanctuary for the birds .. loved loved it
Avevo prenotato e pagato un tour Per la domenica 11 marzo che prevedeva il nostro rientro entro le ore 16:30. Questo mi era stato confermato in due occasioni telefonicamente e in risposta a una mia e-mail . Quando la mattina di domenica 11 ci siamo incontrati con la persona incaricata del tour operator abbiamo scoperto che questa accordo non era più garantito. La nostra guida in modo anche brusco e poco amichevole ci ha comunicato che non poteva assolutamente garantire il rientro prima delle 17:30. Abbiamo fatto notare che i nostri accordi erano diversi e che questo ci avrebbe impedito di prendere un trasporto che avevamo precedentemente prenotato che doveva portarci da Cancún a Tulum con partenza prevista da Cancún alle ore 17:00 . Faccio notare che Chievo avevo pagato una differenza per un tour individuale per tre persone che ci avrebbe potuto garantire il rientro per le 16:30 invece con mia sorpresa ci siamo trovati in un gruppo molto numeroso e senza la garanzia di rientro concordata e pagata. La guida non ha cercato ha fatto di aiutarci e anzi non si è neanche scusata e ha tenuto a dichiarare che non era sua responsabilità quanto c'era stato detto . A questo punto abbiamo dovuto provvedere a nostre spese a interrompere il tour intorno alle tre prendere un traghetto separatamente per poter tornare prima al nostro albergo e poter quindi prendere il trasporto programmato verso tulum.
Avevo prenotato e pagato un tour Per la domenica 11 marzo che prevedeva il nostro rientro entro le ore 16:30. Questo mi era stato confermato in due occasioni telefonicamente e in risposta a una mia e-mail . Quando la mattina di domenica 11 ci siamo incontrati con la persona incaricata del tour operator abbiamo scoperto che questa accordo non era più garantito. La nostra guida in modo anche brusco e poco amichevole ci ha comunicato che non poteva assolutamente garantire il rientro prima delle 17:30. Abbiamo fatto notare che i nostri accordi erano diversi e che questo ci avrebbe impedito di prendere un trasporto che avevamo precedentemente prenotato che doveva portarci da Cancún a Tulum con partenza prevista da Cancún alle ore 17:00 . Faccio notare che Chievo avevo pagato una differenza per un tour individuale per tre persone che ci avrebbe potuto garantire il rientro per le 16:30 invece con mia sorpresa ci siamo trovati in un gruppo molto numeroso e senza la garanzia di rientro concordata e pagata. La guida non ha cercato ha fatto di aiutarci e anzi non si è neanche scusata e ha tenuto a dichiarare che non era sua responsabilità quanto c'era stato detto . A questo punto abbiamo dovuto provvedere a nostre spese a interrompere il tour intorno alle tre prendere un traghetto separatamente per poter tornare prima al nostro albergo e poter quindi prendere il trasporto programmato verso tulum.
The trip and the visit to Contoy was good/fun. However, the snorkeling was poor as we actually snorkeled for only 25 minutes and not in the Ixlache Reef as promised in the promotional material. Following the snorkeling, we motored for almost one hour to the island of Women which was an absolute waste of time given that this island has now been overtaken by small scale sellers. These sellers are everywhere and the commercialization of this island is not a model to follow. To echo one person who was with us, this is one of the worst beaches he has ever been to in the world because it has become so commercialized. It would have been best to spend more time at Contoy and/or snorkel rather then rush to the Island of Women which is clearly designed to fill time, an hour motoring there and one hour on the beach or shopping takes two hour out of the day. On the bright side, the crew on board was great. Might be a good idea to have a microphone when providing briefings so everyone can hear properly when the briefings are conducted on the boat. Motors are roaring, music is blaring so it can be hard to hear the guide if he or she is standing in the front of the boat and one is sitting at the back. Also, when walking on Contoy, with the guide, one has to make sure he or she is close by the guide so to hear comments and explanations. Finally, the food for lunch was good but, the continental breakfast was not great. Best is to have breakfast before leaving where ever one is staying.
The trip is about from 9 AM to 5 PM. First we have been taken to a wonderful place for snorkeling, then we stayed half an hour at Isla Mujeres and finally 3 hours in Isla Contoy, which is wonderful. Take into account that snorkeling is from the boat. In isla Contoy there is a magnificent natural beach and also a guided small tour of the island, where you can see frigates from really close. Breakfast was normal fruit and a brioche, lunch was great buffet with roasted fish, rice, vegetables, nachos, pico de gallo, chicken and other options, free bar all the time, with water, juices, beer, tequila and pina colada.
Great crew! At one point we got a huge net caught in our ship's propeller and the crew spent 45 minutes with snorkels, masks and knives cutting us free. That was different! But I think the time it took rushed the rest of our trip. Aside from this anomaly, Isla Contoy was the most beautiful part of my visit to Cancun noisy, dirty, commercial - sorry. We had the beach to ourselves for a little while. We saw thousands of magnificent frigate birds, hermit crabs and even flamingos! The crew fixed us a delicious meal and on the way home kept the cervezas, pina coladas, and sunset drinks flowing nonstop. We made a stop at Isla de Mujeres, which was like a mini Cancun I wouldn't go there again either. The snorkeling was gorgeous but too short and we had to swim fast, nonstop to keep up with our group guides. No time to stop and enjoy the many fish and beautiful coral. Overall, I'd recommend the trip and the company.