We loved the Vistadome Train. The tour was amazing. The tour guide, Jose was wonderful. He taught us so much. I would take this tour again in a heartbeat! The only thing I would say is that you need to check your tickets closely as soon as you get them. For the train ride back two hours long the tour company had separated my 13 year old son and I into two separate train cars. He was very upset. We had to beg the Peru Rail staff to fix it for us. Thankfully, they found two seats in the same car and we were able to sit together. Overall everything was wonderful!
I had a wonderful time on my Machu Picchu private tour. I was picked up from my hotel on time, early in the morning. I met my tour guide, Fredi, at the site. The whole thing was just perfect. No delays, good communication, information, and very good tour of the site. The train ride was also quite something. I will recommend this trip to anyone who wants to visit the ruins on a more personal level.
These guys really take care of you. Every step along the way. From picking us up at the hotel, to driving us to the train station, to putting us on the train, to picking us up at Aguas Caliente, giving us a very substantial box lunch with additional snacks and drinks and then putting us on a bus for Machu Picchu with our guide, Carlos waiting for us there. Carlos was very knowledgeable about Machu Picchu and did the tour at our speed. he explained the history, the significance of all of the buildings and the Inca religion. He then accompanied us back to Aguas Caliente, where they fed us dinner, and because there was some time before the train, actually got a hotel room for us to rest! That was not included in the itinerary, but they did not charge us for that. The dinner was very good, and our family felt that we were very well taken care of from the time they picked us up at the hotel until the time they dropped us off. Wonderful time, and we expect to come back with more of our family, and we will use these guys again!