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The trip itself was great, we loved being in Key West and the 6 hours there allowed for the perfect amount of time to explore the city. The locals were amazing and the day trip options were so fun! Unfortunately, if you are traveling from Fort Lauderdale the trip back will be a nightmare. We Arrived in Miami around 9:30 to drop off the Miami passagers, which would have allowed us to get back to FLL at the expected time of 10 PM. Much to our surprise, we stopped at every hotel/pizza shop/boutique/street corner requested by the Miami riders. Sometimes stopping multiple times on the same block. We had to have made over 25 stops in Miami and didn’t get back to FLL until almost midnight. It was pretty unorganized and not sure why there wasn’t one centralized drop off/pick up spot like there was is Fort Lauderdale. It seemed excessive to stop at every request and was very frustrating for the FLL travelers who still had to get rides home after being dropped off at their centralized location.
What a fantastic way to see Key West in just one day without having to do the driving. My husband and I have been there many times but we decided to take our company down for a quick visit which was a great idea. We had plenty of time in Key West 6 hours on our own to do and see everything we could for a short trip plus the tour company offered tickets to several of the popular attractions at a reduced price. The one surprise we had was on the drive down the bus stopped in Key Largo for a rest stop at a local restaurant and also told us we could purchase breakfast either to go or eat there. The restaurant was prepared for us and whipped up the food quick with either eat in or eat out on the patio options, or pack to go. The only down side was we didn't know this stop was scheduled and we had eaten a few breakfast bars as soon as we were seated on the bus, around 6:30 a.m. so we weren't hungry for their breakfast that looked great. On our travels back to Ft. Lauderdale, we first had to drop off all the travelers who were earlier picked up in Miami which was another downer our morning travels from Ft. Lauderdale were a direct drive to Miami where we boarded a second bus which had already picked up about 25 people from the Miami hotels, so we were combined on one bus and off we headed to Key West. Now on our return trip, there was no second bus to meet the Ft. Lauderdale people for the return instead we drove around the downtown Miami area for over an hour dropping off all the travelers from that area. A real bummer from 10 p.m. til about 11:15 p.m. when we were all tired from a long day already and with each Miami stop, we all grew just more tiresome and irritable. So what was suppose to be a 16 hour trip from pickup to dropoff it turned out to be around 17.5 hours! I will say it was nice to see the downtown Miami area at night all lite up and alive with people at that hour but boy, we were all tired about 20 of us and more that ready to get back. Not a good way to take advantage of tired travelers.
I booked this tour, hoping that it wouldn't be a this sounds better than t actually was and I was truly relieved! The tour was through Greyline Tours in Miami and they had a pick-up leg in Ft. Lauderdale. I followed suggestions and called ahead to confirm my booking. The night before the trip, my pick-up driver called me to confirm the next morning, I got a little lost and called him to say I was late and he guided me to my location. He drove all of those who were atheist pick-up point to Miami to get on the actual tour bus. The tour guide on the tour bus I'm sorry that I can't remember his name was superb! He literally guided the entire trip in English and Spanish AND took care of our needs for additional tours on Key West. He stated expectations for the return VERY early and there should have been NO reason for anyone to be misled and everyone was back on the bus on time. He was patient, helpful, but also structured and time conscience. He took the stress off the travel for all us tourists. The bus driver was a great, very safe, smooth driver. They were a great team and made my day trip stress-free and enjoyable. I highly recommend doing this tour rather than trying to drive for a day.
Overall good Key West experience. Great not having to drive my own car. The 7.50 breakfast stop was a bit of a tourist trap--with only one ladies room for five busloads at one time. Hop on trollies could be scheduled more frequently. Having to wait a half hour per stop cut into sightseeing time. On the return trip having ten drop off points in Miami while Ft. Lauderdale customers had only one could have been condensed. And our bus breaking an axle at the last stop in Miami lengthened the Fr. Lauderdale trip by almost 2 hours.
The trip to Key West itself was great, but some of the logistics were wanting. We started off in Fort Lauderdale, took a van to a hotel in Miami, and then waited for 50 minutes for the bus to Key West. I had a hard time getting a human being at Gray Line Miami, and when I did, I didn't get any good answers. It wouldn't have been quite so unpleasant had there been seating in front of the hotel, but alas, no.
No hotel pick up and drop off a down point, dropped off at end of long day in Miami without proper instructions of where to meet van. Originally went to meeting point in morning to be picked up by driver who spoke little English and didn't tell us he was taking us to Miami to meet main bus
Booked this trip through Viator. Thought they were going to put my me and my husband on Miami Gray Lines but instead was put on Cubanacana. We first met the shuttle bus in Fort Lauderdale which they were prompt and dropped us off in Miami to catch the Charter Bus. Cubanacana's original bus broke down so the replacement bus arrived 45 minutes later which I understood but not sure if they put us on a back up bus. We had a pretty good rain storm in Miami so the bus roof leaked towards the back of the bus. Luckily it wasn't a full bus so we could move to another seat. Restroom was provided. We could only use 1 and not 2. I didn't have to use the restroom but my husband did. He said that the floor was sinking in. Kind of leary that he might fall through the floor. No toilet paper was provided and no light in the restroom. At night he had to rely on passing street lights to provide lights. I'm not sure if the bus was having A/C issues because it was on intermittently. There were times where it was unbearably hot and felt a little bad for the toddler behind us who was sleeping and I'm assuming was restless because it was so hot on the bus. I think next time I'm better off saving 200 and driving my rental to the Keys and spend the night and spend more than 6 hours at the Keys.
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