Teotihuacán, for those of us who like me knew only about Aztecs and Maya, was a totally different culture which existed for many centuries--much longer than the 150 years of the Aztec empire. It was contemporary with the middle period of the Mayan civilization farther south the two civilizations had trade and communication, and had significant influence on each other. The site of Teotihuacán is a breathtaking archeological site: it was a city of 200,000, with an avenue about 5 km long leading to the main temple 2 km of it are part of the site. There are three imposing pyramids I was one of those who chickened out of climbing them and hence missed some of the carvings which you can only see that way. Nevertheless the trip was well worth it. The guide, Lorenzo, is extremely knowledgable and well prepared: he is enthusiastic and skilled at explaining the culture to visitors, and more than ready to answer questions. The tour was bilingual which sometimes means you have to listen carefully even if they are speaking the language you don't know, because the switch between English and Spanish is frequent and seamless. It is an all-day affair--you meet at one of two pickup points in Reforma, and in the historic center at 6:20 or 6:50--which is to say well before breakfast. There is a stop at a gas station just before arriving at the site it's a ride of about 90 minutes all told where you can buy last minute things like a bottle of water to carry essential!, buy a convenience-store breakfast, and use the WC. After the pyramids which means 2-3 hours of walking, with lots of stairs even if you don't climb the pyramids, there is a lunch stop at a good not Michelin restaurant, which also involves some demonstrations of the uses of agave cactus not just tequila or mezcal, a tasting of several cactus-based liquors including the aforementioned, a primer on the local stone, and weaving.
These are nice add-ons to the spectacular architectural site, and the Mexican buffet is good.
Tips before you go: you absolutely need water, comfortable shoes, sunscreen, and probably some kind of hat. Water can be bought at the gas station before arriving there are lots of merchants at the site offering many varieties of hats I don't know about the shoes or sunscreen.
Great value! Suitable for quick intros to both the pyramids as well as the main sights of Mexico City. Excellent if you're short on time. There's much more to explore at both places though, and I personally think I'd want to spend more time at both the next time I visit. Guides are very professional and knowledgeable, and the bus ride to the pyramids was comfortable! One AFI would be communicating the time and location for the start of the city tour more clearly.
The Pyramid tour was amazing - very organized and worry-free. The city tour, on the other hand, was a huge mess. First off, many people in the same group received instructions to meet at different locations. We were one of those people. We were told to meet at a location that was not reachable by taxi, only by foot. Which wouldn't have been a huge deal, except it wasn't even the right location. Once we finally found the group, the tour was okay. However, the end of the tour was horrific. We were left in the middle of the busiest part of Mexico City with no way to get back to our hotel. NOT ideal when you barely speak Spanish!
We booked a two day tour. The first day with the tour guide Leonardo and driver Mauricio to the Pyramids were great, and Leonardo is highly recommended.
For the second day, we spoke to the Amigo Tour office TWICE to confirm our pick up point and meeting time, and reconfirmed our tour. Despite the fact that we booked the tour to be picked up at a recommended hotel we were advised to be at a Museum at 9.50am for a 10.00am tour start. We walked 40 minutes from our hotel to the meeting point arriving at 9.45am. At 10.10 we called Amigo offices to be told that ... our guide was sick and would not be arriving would you like us to arrange a different guide who would take another 20 minutes? We agreed, and at 10.50 we called again to be told that ...we dont know where the guide is. I would normally never wait an hour for anyone. It was the lack of empathy and inability to solve their error that annoys me, and besides the one museum which we were at, we never did get to see the city.
Our 2-day tour was over and above what we expected. We started with the City Tour with Alex and he was very knowledgeable and accommodating. His English was good and we learned a lot - making our next tour to the Pyramids much easier to understand the history of the region. Highly recommend this tour with early-morning access as the weather and crowds were much easier to manage. Lots of climbing but not compulsory and a very worthwhile day with Leo an excellent guide.
The sights were great! Especially the pyramids. Tour guides were very knowledgeable. Huge tourist bus to the pyramids was nice. Only complaint, was that during the ride, the guide probably needed some sort of PA system so that we could hear him while he talked to us. Lunch spot was great. City tour was great and definitely recommend this package for the price.
We got into hotel Novit in afternoon. We looked at voucher and saw 8:00 am city tour on 11/26. Was 8am the pick up at hotel, or start of tour? So we called 52 55 5512 5207, the number on the voucher, and no one answered.
So we were up and ready pick up at 7:30 am on 11/26. Asked manager to call Amigo tours to confirm pick up time. He was told our pick up time was 10:15, even though our voucher says 8 am. Not good.
The contact info at Viator says open 24/7. No Mexico number! US/Canada, but not Mexico. Otherwise, its an international call, probably at international rates.
Anyway, the city tour was good. Gabriel was our guide, and when he showed up at the hotel, I had to wonder: were we being taken for a ride But he was an exceptional guide. Extremely knowledgeable and very articulate.
The tour of the pyramids was equally as impressive. It was a very early pickup: 6 am even though the voucher said 6:30. Leonardo was very good, and gave us time to climb the pyramids and not be rushed.
Overall, excellent choice of tours, although i would improve the timeline notifications.
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