Fiz o passeio com minha esposa e filho de 9 anos, porém, não existe excursão para crianças. A informação é falsa. O problema já teve início durante a reserva do passeio, no site da VIATOR, pois não havia como selecionar a criança, apenas os adultos. Havia uma mensagem confusa que dava a entender que, após selecionar 2 adultos, automaticamente a criança estaria inclusa, pois a entrada para crianças no museu seria gratuita. A VIATOR também é incontactável, pois no site não é disponibilizado qualquer email para contato, apenas uma seção de perguntas e respostas. Após a seleção e o pagamento, recebi uma mensagem da agência, solicitando a confirmação do número de pessoas, pois não havia a indicação da criança. Expliquei a situação e fui informado que teria que fazer um pagamento adicional, de 31 euros, referente à criança, o qual fiz via internet. Chegando no local fui muito bem recebido pela guia Alexandra, que foi extremamente competente e profissional, tornando a visita muita proveitosa. Ela se esforçou para tentar entreter o nosso filho de 9 anos, porém, era visível que ela foi avisada de última hora que deveria ser um passeio para criança. Ela não teve culpa do problema, pois eu tive a impressão que o título excursão para crianças foi inventado apenas para tentar vender um pacote a uma família, servindo como isca àqueles que possuem filhos. Repito, o passeio foi bom, a guia foi competente e prestativa, mas o objetivo contratado não foi atingido, não recomendo.
As a mother of three, it is often difficult to take your children on tours and maintain their interest. However, our tour guide Laura did a wonderful job explaining the history of the Vatican to me and my children. She was very professional and kind to my kids. I would definitely recommend taking this tour again.
This is a review in the most glorious terms that I can think of.
I am a grumpy, relatively old man aged 46, who has never, ever made a review as there has been no reason to.
However, with this tour of the Vatican I have for the first time ever on the internet to express my recommendation in the most glorious terms that I can think of.
Our guide Fe Felicity was truly amazing! With two kids aged 13 and 15 I did not expect too much. However, we were all captivated by the infinite knowledge that Fe had for the Vatican museum and the church itself. My son looked like he was going to die from the start, but Fe kept at it and also also he got captured by the immense history of this place.Fe may not be good at difficult names of her guests, but her way of conveying knowledge in an interesting way is amazing! I can not point at any part of her tour which could have been better - this was my personal third visit to the Vatican, but by far the most interesting and most informative!
If only I could book Fe for all other tours that I may book in the future with Viator,
This tour was amazing. To be frank, our tour guide Diego with Vivicos International Tours was AMAZING! One of the most kind and extremely knowledgeable tour guides we have ever encountered. Diego's passion for this history was extremely evident. It was fun to see him light up as he was telling us stories after stories about this amazing history. He was extremely patient with our 3 children and my father-in-law who right before the tour needed a wheel chair. He not only adjusted the tour to accommodate our needs but did so with a smile. The tour in itself was amazing but I really do think he has everything to do with the story teller. Diego knew so much information and related historical facts in a way that was fun for the kids and was really informative for us the adults. It is a lengthy tour but absolutey worthwhile. I cant say that our money wasnt well spent. We enjoyed the entire experience and appreciate Diegos thoughtfulness in providing such a profound experience. At the end of the tour, when we went to visit St. Peter's Basilica, he was explaining the thin marble that lights up the dove when the sun shines though the stone. It was stunning but as he was explaining the story, his eyes teared up with emotion as our eyes did when we saw the light shining through which was a pretty neat moment. If you have the chance to reserve or request Diego with Vivicos International, he is fantastic, passionate, a great story teller and just a great guide. Thank you Diego for an amazing day at the Vatican!!
Manuela was kind, good natured, personable, patient with the kids and extremely knowledgable. She spoke volumes about every building, cornice, fountain and work of art we passed on our tour and she filled in that information with her extensive knowledge of Rome's history. It was like walking with a professor, one who happened to like children. We would book another tour with Viatour in a heartbeat.
Maria Grazia was a wonderful guide, sharing a lot of history and the stories behind it. She was very friendly, cheerful and helpful with a lot of Italian spark which the kids enjoyed very much, willing to make us take advantage of every single detail of the visit. I highly recommend to take the morning tour so the 5 pm mass doesn't interfere with your visit. The center canopy at St. Peter's Basilica is closed during Mass for example. Adults will also make the most of the visit thanks to Grace. Don't miss it!!
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